POSITION OVERVIEW

Under general direction, the Case Manager, designed to support students and families under the guidance of the Program Case Manager or Director of Student Services. This role focuses more on direct service, outreach, and coordination, rather than program leadership or staff supervision. The Case Manager plays a vital role in providing holistic support to students and families by addressing barriers to academic success and well-being. Working under the direction of the Program Case Manager.

The Case Manager connects families with community-based services, ensures consistent documentation of support services, and collaborates with school staff to develop multi-tiered interventions. This position helps students and families access housing, food, healthcare, legal aid, mental health services, and more, ensuring t